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	<title>Thoughtbasket &#187; culture</title>
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		<title>Thoughtbasket &#187; culture</title>
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		<title>Four Keys to a Happy Work Environment</title>
		<link>http://thoughtbasket.com/2012/04/30/four-keys-to-a-happy-work-environment/</link>
		<comments>http://thoughtbasket.com/2012/04/30/four-keys-to-a-happy-work-environment/#comments</comments>
		<pubDate>Mon, 30 Apr 2012 17:17:25 +0000</pubDate>
		<dc:creator>thoughtbasket</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Pop culture]]></category>
		<category><![CDATA[corporate culture]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[economics]]></category>
		<category><![CDATA[making work fun]]></category>
		<category><![CDATA[work]]></category>

		<guid isPermaLink="false">http://thoughtbasket.com/?p=1067</guid>
		<description><![CDATA[I’ve been thinking about work, and what makes working at a company enjoyable. What any person might like or dislike about work can vary widely, of course, but I’ve worked at a lot of different companies, and across those various &#8230; <a href="http://thoughtbasket.com/2012/04/30/four-keys-to-a-happy-work-environment/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=thoughtbasket.com&#038;blog=4072348&#038;post=1067&#038;subd=thoughtbasket&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>I’ve been thinking about work, and what makes working at a company enjoyable. What any person might like or dislike about work can vary widely, of course, but I’ve worked at a lot of different companies, and across those various companies I’ve found four main factors that determine how pleasant work at a company might be:</p>
<ol>
<li>The wind is at your back</li>
<li>Things work smoothly</li>
<li>Common commitment to a mission</li>
<li>Strong management team</li>
</ol>
<p>Wind at your back means that the market is moving your way and revenues are coming easily (as easily as they ever do). Like you’re Instagram and everybody wants your app. Or you’re Caterpillar during a construction boom, when people are clamoring for your tractors. When the wind is at your back, everything is easier. Your decisions all seem right, and if you happen to make a mistake, it just doesn’t matter that much. Your colleagues are in good moods, your bosses are happy with your work, and bonuses are in your future. When the wind is at your back, work almost seems like play.</p>
<p>Having your company work smoothly is an internal state, rather than one dependent on the market. Processes are in place and lines of communication are established. Objectives are set, each group is executing on those objectives, and everybody is in synch. When your organization is firing on all cylinders you feel productive, even if the wind isn’t at your back. Sure, maybe you could be growing faster, but you are getting things done, and that feels great.</p>
<p>Even if you aren’t all in synch, you can all be committed to the same mission. And this doesn’t need to be a feel-good, change the world sort of mission. Going back to Caterpillar, if everyone is committed to the mission of making great tractors and selling the heck out of them, then you are all on the same team, heading toward the same goal, and that is fun. You might be facing a headwind (housing crisis!) and your company may not be very organized, but at least you are all in it together, pulling in the same direction.</p>
<p>If you’ve got good management, everything is a little better. A good boss makes you feel appreciated, like your contributions actually matter. And if your contributions matter, you will work harder on those contributions, and feel better about that work. Good management can make work more rewarding, and more fun. Bad management, on the other hand, makes you dread coming to work each day.</p>
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		<title>Can Congress Change Its Culture?</title>
		<link>http://thoughtbasket.com/2012/03/19/can-congress-change-its-culture/</link>
		<comments>http://thoughtbasket.com/2012/03/19/can-congress-change-its-culture/#comments</comments>
		<pubDate>Mon, 19 Mar 2012 17:08:01 +0000</pubDate>
		<dc:creator>thoughtbasket</dc:creator>
				<category><![CDATA[Politics]]></category>
		<category><![CDATA[Trends]]></category>
		<category><![CDATA[congress]]></category>
		<category><![CDATA[corruption]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[john boehner]]></category>
		<category><![CDATA[nancy pelosi]]></category>
		<category><![CDATA[tom delay]]></category>

		<guid isPermaLink="false">http://thoughtbasket.com/?p=1055</guid>
		<description><![CDATA[Cultural change is the recent theme here at Thoughtbasket; I discussed how a company might change its culture, and then how America might change some aspects of its culture. Today I want to look at a particular part of America: &#8230; <a href="http://thoughtbasket.com/2012/03/19/can-congress-change-its-culture/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=thoughtbasket.com&#038;blog=4072348&#038;post=1055&#038;subd=thoughtbasket&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Cultural change is the recent theme here at Thoughtbasket; I discussed how a company might change its culture, and then how America might change some aspects of its culture. Today I want to look at a particular part of America: Congress. The U.S. Congress seems unable to solve any of the problems facing our country, and consequently has an approval rating of only <a title="Polls at RCP" href="http://www.realclearpolitics.com/epolls/other/congressional_job_approval-903.html" target="_blank">11 percent</a>, which is the lowest ever. If a group is unable to complete the sole task it is given (governing, in this case) and thus is held in contempt by its bosses (voters, in this case), then that group probably has a culture problem.</p>
<p>The congressional cultural problem is that the entire institution values reelection instead of service (which is why incumbents are reelected more than <a href="http://www.opensecrets.org/bigpicture/reelect.php" target="_blank">80% of the time</a>). Power is more important than policy. Much like the corporation in my first post on this topic had a culture where everyone thought it was OK to be late for meetings, congress has a culture where everyone thinks that it’s OK to prioritize staying in office over doing the job you were elected to do, which is govern.</p>
<p>We can blame each individual congressman – and believe me, I do – but really, it is the institution and its culture that is truly to blame. Expecting some moronic <a title="Who dances with stars" href="http://en.wikipedia.org/wiki/Tom_DeLay" target="_blank">ex-exterminator</a> who only gets a two-year term to swim against a cultural tide of reelection is probably naïve. So, much like in my efforts to change cultural components in the US as a whole, we need a team approach. John Boehner + Nancy Pelosi = change?</p>
<p>I wrote <a href="http://thoughtbasket.com/2011/04/28/john-boehner-can-be-a-hero/" target="_blank">last year</a> about how John Boehner could be a hero by teaming up with democrats to pass substantive policy that would address the nation’s fiscal problems. Here is another opportunity for heroic action: he could rally all of congress, teaming with his arch enemies, to promote a culture of service instead selfishness.</p>
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		<title>VA System: Best Healthcare, Lowest Cost</title>
		<link>http://thoughtbasket.com/2011/04/17/va-system-best-healthcare-lowest-cost/</link>
		<comments>http://thoughtbasket.com/2011/04/17/va-system-best-healthcare-lowest-cost/#comments</comments>
		<pubDate>Sun, 17 Apr 2011 21:15:58 +0000</pubDate>
		<dc:creator>thoughtbasket</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Politics]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[health care reform]]></category>
		<category><![CDATA[regulation]]></category>

		<guid isPermaLink="false">http://thoughtbasket.com/?p=914</guid>
		<description><![CDATA[Check out this article, from 2007, on how the Veterans Health Administration has gone from scary run-down hospitals to the provider of the best care in the country, at the lowest cost. The VA secret: a large, single provider focused &#8230; <a href="http://thoughtbasket.com/2011/04/17/va-system-best-healthcare-lowest-cost/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=thoughtbasket.com&#038;blog=4072348&#038;post=914&#038;subd=thoughtbasket&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Check out <a title="From Washington Monthly" href="http://www.washingtonmonthly.com/features/2005/0501.longman.html" target="_blank">this article,</a> from 2007, on how the Veterans Health Administration has gone from scary run-down hospitals to the provider of the best care in the country, at the lowest cost. The VA secret: a large, single provider focused on quality. Duh.</p>
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		<title>On Airlines, Hospitals, Blizzards and Flu Outbreaks</title>
		<link>http://thoughtbasket.com/2010/12/30/on-airlines-hospitals-blizzards-and-flu-outbreaks/</link>
		<comments>http://thoughtbasket.com/2010/12/30/on-airlines-hospitals-blizzards-and-flu-outbreaks/#comments</comments>
		<pubDate>Thu, 30 Dec 2010 19:19:41 +0000</pubDate>
		<dc:creator>thoughtbasket</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Politics]]></category>
		<category><![CDATA[Trends]]></category>
		<category><![CDATA[airlines]]></category>
		<category><![CDATA[blizzard]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[economics]]></category>
		<category><![CDATA[health care]]></category>
		<category><![CDATA[taxes]]></category>

		<guid isPermaLink="false">http://thoughtbasket.com/?p=887</guid>
		<description><![CDATA[Here is a really interesting article comparing the airline industry to the public health system, with full service hospitals being the legacy carriers, serving everyone and subsidizing low fare services with high fare ones. Specialty hospitals are the upstart airlines, &#8230; <a href="http://thoughtbasket.com/2010/12/30/on-airlines-hospitals-blizzards-and-flu-outbreaks/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=thoughtbasket.com&#038;blog=4072348&#038;post=887&#038;subd=thoughtbasket&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Here is a <a title="From Balkinization" href="http://balkin.blogspot.com/2010/12/short-circuited-surge-capacity-lessons.html" target="_blank">really interesting article</a> comparing the airline industry to the public health system, with full service hospitals being the legacy carriers, serving everyone and subsidizing low fare services with high fare ones. Specialty hospitals are the upstart airlines, able to focus on only providing profitable services. And as they all cut capacity to remain profitable, what happens when crisis hits? We just saw what happens to airlines when a blizzard strikes; so what happens to hospitals when a pandemic hits?</p>
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		<title>How Wall Street Captured Main Street</title>
		<link>http://thoughtbasket.com/2010/11/04/how-wall-street-captured-main-street/</link>
		<comments>http://thoughtbasket.com/2010/11/04/how-wall-street-captured-main-street/#comments</comments>
		<pubDate>Thu, 04 Nov 2010 18:49:39 +0000</pubDate>
		<dc:creator>thoughtbasket</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Politics]]></category>
		<category><![CDATA[Trends]]></category>
		<category><![CDATA[13 bankers]]></category>
		<category><![CDATA[consumerism]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[economics]]></category>
		<category><![CDATA[james kwak]]></category>
		<category><![CDATA[regulation]]></category>
		<category><![CDATA[republicans]]></category>
		<category><![CDATA[taxes]]></category>

		<guid isPermaLink="false">http://thoughtbasket.com/?p=822</guid>
		<description><![CDATA[If you have the time, read James Kwak&#8216;s interview in The Straddler. He has some interesting things to say about how our culture is oddly enamored of the idea of the swashbuckling wall streeter, and yet intimidated by economics and &#8230; <a href="http://thoughtbasket.com/2010/11/04/how-wall-street-captured-main-street/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=thoughtbasket.com&#038;blog=4072348&#038;post=822&#038;subd=thoughtbasket&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>If you have the time, read <a title="He blogs at Baseline Scenario" href="http://baselinescenario.com/about/" target="_blank">James Kwak</a>&#8216;s interview in <a title="Long, but worth reading" href="http://www.thestraddler.com/20106/piece2.php" target="_blank">The Straddler</a>. He has some interesting things to say about how our culture is oddly enamored of the idea of the swashbuckling wall streeter, and yet intimidated by economics and finance, and how that has influenced policy decisions. He&#8217;s a smart cat.  Here is a small sample:</p>
<blockquote><p>&#8220;And Wall Street&#8217;s argument that it has this mysterious power, that you  have to trust it that it&#8217;s using it for good, and that if you take it  away, the world will end, is obviously obnoxious—but it’s a hugely  successful debating point.  Congressmen are afraid of it.  They’re  afraid that they don’t understand what’s going on, and they’re hearing  these lobbyists say that if you push too hard on the banking industry,  the world will end.&#8221;</p></blockquote>
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		<title>Benefits of the European Economic Model</title>
		<link>http://thoughtbasket.com/2010/11/03/benefits-of-the-european-economic-model/</link>
		<comments>http://thoughtbasket.com/2010/11/03/benefits-of-the-european-economic-model/#comments</comments>
		<pubDate>Wed, 03 Nov 2010 16:20:56 +0000</pubDate>
		<dc:creator>thoughtbasket</dc:creator>
				<category><![CDATA[Business]]></category>
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		<guid isPermaLink="false">http://thoughtbasket.com/?p=812</guid>
		<description><![CDATA[Salon recently interviewed Thomas Geoghegan, author of Were You Born on the Wrong Continent?: How the European Model Can Help You Get a Life, a book which, in addition to having a ridiculously long title, discusses the benefits of the &#8230; <a href="http://thoughtbasket.com/2010/11/03/benefits-of-the-european-economic-model/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=thoughtbasket.com&#038;blog=4072348&#038;post=812&#038;subd=thoughtbasket&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Salon recently <a title="Read the interview here" href="http://www.salon.com/books/feature/2010/08/25/german_usa_working_life_ext2010" target="_blank">interviewed </a>Thomas Geoghegan, author of <a title="Buy it on Amazon" href="http://www.amazon.com/Were-You-Born-Wrong-Continent/dp/159558403X" target="_blank">Were You Born on the Wrong Continent?: How the European Model Can Help You Get a Life</a>, a book which, in addition to having a ridiculously long title, discusses the benefits of the European economic model (higher taxes, generous benefits), particularly in terms of improved quality of life. I haven’t read the book, but he made some interesting points in the interview.</p>
<p>He notes that while Germany (his main focus within Europe) has high wages and strong unions, it is also a leading exporter. With <a title="Sez wikipedia" href="http://en.wikipedia.org/wiki/Demographics_of_Germany" target="_blank">one-third the population</a> of the US, Germany still manages to <a title="According to this data" href="http://www.countryreports.org/economy/exports.aspx?Countryname=&amp;countryId=91" target="_blank">export more</a> than we do. Thus the claim that America can only be competitive with low wages and weak unions is belied by Germany’s success.</p>
<p>He also takes on the GDP statistics that seem to indicate that America is much wealthier than Europe. He notes that GDP doesn’t measure things like leisure time, or a free college education, or liberal parental leave rules:</p>
<blockquote><p>“One day we’ll get beyond that and see that the European standard of living is rising. You can pull out these GDP per capita statistics and say that people in Mississippi are vastly wealthier than people in Frankfurt and Hamburg. That can’t be true. Just spend two months in Hamburg and spend two months in Tupelo, Mississippi. There’s something wrong if the statistics are telling you that the people in Tupelo are three times wealthier than the people in Germany…..So much of the American economy is based on GDP that comes from waste, environmental pillage, urban sprawl, bad planning, people going farther and farther with no land use planning whatsoever and leading more miserable lives. That GDP is thrown on top of all the GDP that comes from gambling and fraud of one kind or another. It’s a more straightforward description of what Kenneth Rogoff and the Economist would call the financialization of the American economy.”</p></blockquote>
<p>That quote makes me wonder: if you took out all the casino components of real estate and wall street speculation, what would the US GDP statistics look like then? I’m sure that someone has done this analysis, but I couldn’t find it online.</p>
<p>Geoghegan makes clear that he is an American and that he loves America and loves living here. He merely notes that when we discuss, as we are in the current election, those great American values of individualism and free markets and the heroic capitalist, we should remember that there are benefits to other systems. Germans work, on average, nine weeks less per year than we do (two months!), and yet they seem to have a pretty nice standard of living. I’m not saying I want to move to Frankfurt tomorrow, because I don’t. I too love living in America. But there is no reason we shouldn’t learn from other countries and from what they do well.</p>
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		<title>Northern Budgets vs. Southern Corruption</title>
		<link>http://thoughtbasket.com/2010/10/01/northern-budgets-vs-southern-corruption/</link>
		<comments>http://thoughtbasket.com/2010/10/01/northern-budgets-vs-southern-corruption/#comments</comments>
		<pubDate>Fri, 01 Oct 2010 15:49:00 +0000</pubDate>
		<dc:creator>thoughtbasket</dc:creator>
				<category><![CDATA[Politics]]></category>
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		<category><![CDATA[corruption]]></category>
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		<guid isPermaLink="false">http://thoughtbasket.com/?p=794</guid>
		<description><![CDATA[Slate recently ran an article by Anne Applebaum claiming that the division that now matters in Europe is no longer east vs. west, but instead north vs. south. According to Applebaum, communist east vs. capitalist west no longer matters. The &#8230; <a href="http://thoughtbasket.com/2010/10/01/northern-budgets-vs-southern-corruption/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=thoughtbasket.com&#038;blog=4072348&#038;post=794&#038;subd=thoughtbasket&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Slate recently ran an <a title="Go Slate!" href="http://www.slate.com/id/2266155/" target="_blank">article </a>by Anne Applebaum claiming that the division that now matters in Europe is no longer east vs. west, but instead north vs. south. According to Applebaum, communist east vs. capitalist west no longer matters. The important division is austere northern countries that manage their budgets and affairs vs. profligate southern countries that spend like drunken sailors, hoping others will pick up the tab.</p>
<p>As Applebaum puts it:</p>
<blockquote><p>“The South contains all those countries whose political classes have not been able to balance their national budgets, whose bureaucrats have not been able to reduce their numbers, whose voters have not learned to approve of austerity….The North contains the budget hawks”</p></blockquote>
<p>After reading the Slate article, I read Michael Lewis’ <a title="Lewis is annoyingly good" href="http://www.vanityfair.com/business/features/2010/10/greeks-bearing-bonds-201010?printable=true" target="_blank">article </a>in Vanity Fair about the Greek financial crisis. Lewis describes Greece as less of a country than a national pool of corruption in which the entire populace knowingly plunders the government treasury.</p>
<p>Pairing these two articles really made me think about this dichotomy between governance and chaos, between bureaucrats who do their jobs and those whose job is merely a path to a bribe. And it’s really just a small leap from governance vs. corruption to civic good vs. selfishness and then to democracy vs. despotism. But once I started expanding Applebaum’s dichotomy into a broader range of behaviors, I started to wonder whether her north vs. south division could be expanded beyond Europe. I think it can be.</p>
<p>After all, the northern hemisphere is generally a lot better managed than the southern: Canada vs. Venezuela, Estonia vs. Syria. Of course, Russia is really far north, but it acts south. And North Korea vs. South Korea reverses the pattern. But I think if you were to average across the hemispheres, Applebaum’s north vs. south dichotomy holds. Germany is to Greece as Greece is to Zimbabwe? Even within the US, the southern states tend to be far more profligate than the northern, as in this <a title="Thoughtbasket is great" href="http://thoughtbasket.com/2010/09/02/voters-are-ill-informed-politicians-are-hypocrites/" target="_blank">awesome blog</a> entry, or this <a href="http://www.taxfoundation.org/research/show/266.html" target="_blank">table </a>showing which states spend more federal dollars than they pay in taxes.</p>
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		<title>Do Angel Investors Make Technology Shallow?</title>
		<link>http://thoughtbasket.com/2010/08/19/do-angel-investors-make-technology-shallow/</link>
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		<pubDate>Thu, 19 Aug 2010 20:36:03 +0000</pubDate>
		<dc:creator>thoughtbasket</dc:creator>
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		<guid isPermaLink="false">http://thoughtbasket.com/?p=729</guid>
		<description><![CDATA[Just two days ago I wrote about super angels potentially crowding out VCs in the funding of technology companies, and I noted that this dynamic was mostly relevant to consumer internet companies rather than hardware companies. And I didn&#8217;t even &#8230; <a href="http://thoughtbasket.com/2010/08/19/do-angel-investors-make-technology-shallow/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=thoughtbasket.com&#038;blog=4072348&#038;post=729&#038;subd=thoughtbasket&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Just two days ago <a title="See, I really did write about it" href="http://thoughtbasket.com/2010/08/17/on-super-angels-and-lean-startups/" target="_blank">I wrote about</a> super angels potentially crowding out VCs in the funding of technology companies, and I noted that this dynamic was mostly relevant to consumer internet companies rather than hardware companies. And I didn&#8217;t even mention biotech, medical device or energy companies, most of which take far more capital than even the superest of angels could provide.</p>
<p>Now, lo and behold, a former Gartner analyst comes out with<a title="Thank you GigaOmmmmm" href="http://gigaom.com/2010/08/17/is-silicon-valley-focusing-too-much-on-consumer-tech/" target="_blank"> an article</a> about how Silicon Valley is too focused on consumer internet, on &#8220;the glitz and the superficial,&#8221; rather than on solving big problems, like medical and environmental ones. He notes that the new innovators in those areas are big companies, who are focusing their R&amp;D budgets on these big problems with big markets, rather than entrepreneurs, who are focusing their energies on figuring out the best way to get you to &#8220;<a title="Dude, I wrote about that too" href="http://thoughtbasket.com/2010/08/16/mobile-check-in-fad-or-function/" target="_blank">check in</a>&#8221; at your local bar.</p>
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		<title>Being Successful Doesn’t Make You Right</title>
		<link>http://thoughtbasket.com/2010/07/20/being-successful-doesn%e2%80%99t-make-you-right/</link>
		<comments>http://thoughtbasket.com/2010/07/20/being-successful-doesn%e2%80%99t-make-you-right/#comments</comments>
		<pubDate>Tue, 20 Jul 2010 16:48:57 +0000</pubDate>
		<dc:creator>thoughtbasket</dc:creator>
				<category><![CDATA[Business]]></category>
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		<guid isPermaLink="false">http://thoughtbasket.com/?p=673</guid>
		<description><![CDATA[No, this isn’t some sort of epistemological exploration of what “right” really means, or whether such a thing can exist at all in a post-modern world. Quite the opposite: it is a blog entry on corporate culture and how that &#8230; <a href="http://thoughtbasket.com/2010/07/20/being-successful-doesn%e2%80%99t-make-you-right/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=thoughtbasket.com&#038;blog=4072348&#038;post=673&#038;subd=thoughtbasket&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>No, this isn’t some sort of <a title="Go Stanford" href="http://plato.stanford.edu/entries/epistemology/" target="_blank">epistemological </a>exploration of what “right” really means, or whether such a thing can exist at all in a post-modern world. Quite the opposite: it is a blog entry on corporate culture and how that culture works, or doesn’t work, at successful companies, in this case Google and Microsoft.</p>
<p>Peter Sims wrote <a title="Check it out" href="http://techcrunch.com/2010/07/17/google-next-microsoft/" target="_blank">a piece</a> about why he thinks Google is potentially past its prime, on the way to becoming the next Microsoft. I don’t know if he’s right about that; I suspect he is, but I hope not, since I have friends who work at Google. But in the course of his article, he talks about Google’s corporate culture and how it might be hindering current success:</p>
<blockquote><p>“Product manager candidates, for example, are told they must have computer science degrees from top universities. But while Google’s core algorithm was a brilliant feat of engineering innovation, a growing chorus of voices question whether it can be sustained. That cookie-cutter approach to people misses important opportunities for diversity and creates glass ceilings for non-engineers, both of which stifle innovation. Cultural hubris, another pattern Jim Collins in particular raises, is of foremost concern. It is often said that at Google the engineers lead engineering, product, and even marketing decisions. But when the company has failed, such as with Google Wave or Google Radio , critics have questioned whether the company really understands people.”</p></blockquote>
<p>Google has been incredibly successful, and folks at Google will say “our culture must be right; look how successful we’ve been.” But maybe Google wasn’t successful because of its engineering-led culture. They launched with a great search solution right at the time the market was ripe for contextual advertising. So maybe their success was due to luck. Or maybe the engineering culture was important early, but not now. After all, it’s not like Google has been spewing out successful new products (hello <a title="&quot;It's huge in Brazil!&quot;" href="http://en.wikipedia.org/wiki/Orkut" target="_blank">Orkut</a>). In fact, Google still makes the vast majority of its revenue from the same search business it’s been running since launch.</p>
<p>In the same way, people at Microsoft used to say about their culture: “It must be right; look how successful we’ve been.” But Microsoft was successful mostly because it had a monopoly on operating systems, which it brilliantly leveraged into applications success. Perhaps it was successful despite its culture, not because of it. In fact, I would argue that Microsoft’s historic corporate culture of aggression was in fact counter-productive, leading directly to the antitrust actions that have hampered the company ever since.</p>
<p>The point is that companies, and the employees therein, should recognize that there may not be a causative relationship between the corporate culture and success, or if there was once such a causative relationship, it may have been severed as the strategic landscape changed. Companies would thus do well to avoid resting on their laurels and to instead constantly examine practices and cultures and see if they need revision based on current conditions.</p>
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		<title>Soccer Is Too Random for America</title>
		<link>http://thoughtbasket.com/2010/07/06/soccer-is-too-random-for-america/</link>
		<comments>http://thoughtbasket.com/2010/07/06/soccer-is-too-random-for-america/#comments</comments>
		<pubDate>Tue, 06 Jul 2010 20:11:18 +0000</pubDate>
		<dc:creator>thoughtbasket</dc:creator>
				<category><![CDATA[Pop culture]]></category>
		<category><![CDATA[america]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[europe]]></category>
		<category><![CDATA[soccer]]></category>
		<category><![CDATA[sports]]></category>
		<category><![CDATA[world cup]]></category>

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		<description><![CDATA[Like many Americans, I have been watching a lot of soccer during the World Cup. Also like many Americans, I won’t watch soccer again until the next World Cup in four years. Despite the popularity of youth soccer across the &#8230; <a href="http://thoughtbasket.com/2010/07/06/soccer-is-too-random-for-america/">Continue reading <span class="meta-nav">&#8594;</span></a><img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=thoughtbasket.com&#038;blog=4072348&#038;post=659&#038;subd=thoughtbasket&#038;ref=&#038;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Like many Americans, I have been watching a lot of soccer during the World Cup. Also like many Americans, I won’t watch soccer again until the next World Cup in four years. Despite the popularity of youth soccer across the US, the game has just never really caught on as a spectator sport here.</p>
<p>A number of theories exists as to why soccer isn’t more popular in America &#8212; no timeouts for commercial breaks, not enough scoring, ridiculous faking of injuries, generally boring*, too European, etc. &#8212; all of which are probably true (I am drinking my own <a title="See my prior post" href="http://thoughtbasket.com/2010/06/30/not-eitheror-but-both/" target="_blank">explanation</a> <a title="Hey Kool-Aid!" href="http://brands.kraftfoods.com/koolaid/home.aspx" target="_blank">Kool-Aid</a> here). And there are, I’m sure, plenty of other good reasons, including my personal uber-theory of sports, which I will save for a later post, after I have trademarked its awesome parts.</p>
<p>But watching this World Cup I came up with a new idea. Relative to the big American sports, soccer is way more random; players don’t have as much control as they do in our sports. The players thus lack <a title="As defined here" href="http://en.wikipedia.org/wiki/Agency_%28philosophy%29" target="_blank">agency</a>, which I use here in the philosophical sense: “human agency is the capacity for human beings to make choices and to impose those choices on the world.” Americans like sports with heroes, and heroes require agency. All the great American sports narratives are abut players who took control (Babe Ruth calling his homer, Michael Jordan in the clutch) of their game. Randomness gets in the way of this control.</p>
<p>When I say that soccer players are not in control, I don’t mean this as a criticism. The guys in the World Cup are the best at what they do. But using your feet to move a ball is simply less precise than using your hands, as you do in football, basketball and baseball. Shots and passes regularly go awry in soccer; this is the randomness of which I speak.</p>
<p>For example, in Sunday’s game between England and Germany, at around 59 minutes a German player was breaking away. Although English defenders were closing in fast, the German had an open shot at the goal. He took the shot from not far outside the penalty area (ie. from 54 feet…pretty close) and yet he missed the goal by three feet. Why? Because kicking is not hugely accurate. Compare that to an NFL quarterback, who, even with giant players rushing in to clobber him, will rarely miss a 19 yard pass by three feet. Why? Because throwing is accurate. Note: I am watching the Uruguay vs. Netherlands game as I post this, and the same thing just happened.</p>
<p>True soccer fans probably like this randomness. And over time, the randomness will be evened out: even if players only make a fraction of their shots, the better team will likely take more shots, and thus score more by the end of the game. But Americans are far more <a title="Sir Isaac" href="http://en.wikipedia.org/wiki/Newtonian" target="_blank">Newtonian</a>. We want action, then result. We prefer a narrative of consistent forward progress, not random fits and starts. We want our action heroes not to follow the flow of <a href="http://en.wikipedia.org/wiki/Brownian_motion" target="_blank">Brownian</a> motion but to seize the day and execute, whether they are <a title="Archie's son" href="http://www.peytonmanning.com/" target="_blank">Peyton Manning</a> or <a title="Yippy kai yay" href="http://www.imdb.com/character/ch0001752/" target="_blank">John McLane</a>.</p>
<p>* I tried to find the brilliant bit from the Simpsons where the ball just gets kicked back and forth for about two minutes, fully encapsulating the American view of soccer, but the internet failed me.</p>
<p>THIS JUST IN: Check out t<a title="Oh how I love Get Fuzzy" href="http://comics.com/get_fuzzy/?DateAfter=2010-07-05&amp;DateBefore=2010-07-09&amp;Order=d.DateStrip+ASC&amp;PerPage=10&amp;x=26&amp;y=15&amp;Search=" target="_blank">his set of Get Fuzzy comics</a> for a classic take on the American view of soccer as boring.</p>
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